About Us


Zelacom builds custom applications, develops websites, and provides managed hosting and email services. We are trusted digital partners for companies large and small, local and global. We welcome your interest in our business, and would be interested to hear more about yours.

Zelacom was founded in 1994. We are proud digital veterans with over two decades of experience. Our specialty is producing custom solutions for industries known for complex systems and processes:


Photo Credit: Times Herald Record

Read a Brief History of Zelacom

• insurance
• real estate
• health care
• all manner of media
• retail / eCommerce
• education
• municipal / government
• telecom / communications
• financial services
• agriculture
• transportation
• B2B

We serve and support many small businesses inside our community as one of Hudson Valley’s leading web developers and hosting providers. Of course, our commitment to supporting small businesses extends worldwide. We are equipped to serve entrepreneurs of all kinds from all locations. We take great pride in the work we’ve done and the relationships we’ve built over the last two decades.

We welcome the opportunity to discuss your next digital project.


Computer Doctors (Liberty, NY) / Bill Haslam – IT Consulting, LAN design and installation, Network consulting, sales & service

PEER1 (Fremont, CA) / Phillip Martinez – Network services, site monitoring, data backup & security

Secure Email Plus / Frank Muto (Chicago, IL) – Email efficiency, monitoring & security services partner

Webb Communications (New York, NY) / Steve Collins – Information Architecture & Design Partner

The Carver Group / Charles Carver (Newburgh, NY) – Print & Web Design Partner

The Professional Wordsmith / Terence P Ward (New Paltz, NY) – Copywriting & Storytelling

Michael Kanakis Photography / Michael Kanakis (New York, NY) – Site & Product Photography for Web & Print

Catskill Digital / Zac Shaw (Kingston, NY) – Marketing Social/SEO/SEM Consulting Partner

Team Members

Alex Shiffer

Technical Director

Alex is a co-founder of Zelacom and the director of day-to-day operations. As a project architect and technology expert, Alex consults with clients to develop business solutions and strategies. He has over 20 years of experience building systems that deliver bottom-line results, managing complex operations with custom technology. Alex’s business acumen extends beyond Zelacom’s client work, and includes roles as publisher of the Shawangunk Journal, owner/lead developer of EZSurveyForm.com, and partner/lead developer for TriNourish. Read Alex’s LinkedIn profile for more detail.

Sharon Richman

Creative Director

Sharon Richman, also a Zelacom co-founder, has a background in both fine arts and computer science. She is webmaster and designer for a wide variety of websites, and provides technical support and website maintenance for many others. Sharon’s background includes stints as a computer programmer for IBM, book illustrator, and newspaper editor. She is responsible for the attractive nature photography you see throughout this site.

Mike Loeffler

Systems Director

Michael Loeffler has over twenty years of extensive experience in software architecture, design and development. Michael is passionate about excellent design and is an expert in application development with various technologies and frameworks, including PHP, JavaScript, Vue.js, jQuery, WordPress and .NET. In addition, Michael is well versed in database and server technologies and all aspects of networking protocols and hardware.